Requirement
Asset class, capacity, quantity, site, business case, budget and approvals.
ServiceTiket links commercial and finance records to each serialised unit operating across warehouses, plants, depots and logistics sites.
For: Manufacturing, logistics, warehousing, industrial operations, procurement, finance, EHS and audit teams.
The operating question
Forklifts, handling equipment, machinery and facility assets may be redeployed, serviced, exchanged or returned during the lease. The operating record must keep pace with those events.
Which site and operating unit has each asset?
Was delivery, commissioning and condition accepted?
What movement, service or audit exception is open?
Is the asset ready for return, buyout, exchange or continued use?
Connected workflow
Approve requirement, capacity, site, budget and commercial route.
Capture delivery, serial number, condition, acceptance and supporting evidence.
Assign plant, warehouse, zone, cost centre, custodian and operating status.
Track inspections, service, movements, condition, audits and exceptions.
Assess condition and control return, exchange, buyout, redeployment or retirement.
Connected records
Asset class, capacity, quantity, site, business case, budget and approvals.
Vendor or lessor, PO, invoice, lease, schedule, deposit and end-term option.
Model, serial number, asset or ERP ID, attachments and initial condition.
Plant, warehouse, zone, cost centre, custodian, shift or responsible unit.
Inspection, service, movement, damage, exception and review evidence.
Condition assessment, approvals, transport, receipt, settlement and closure.
Illustrative example
Operations approves the transfer and records condition, custody and destination receipt. Finance retains the same lease relationship while cost-centre and location views are updated.
Operational safety, inspection and statutory requirements remain under customer policy.
Business value
Maintain a current view by plant, warehouse, zone and responsible team.
Connect commissioning, operation, movement, service and exit.
Prepare condition and evidence before return or commercial decisions are due.
Scope and responsibility
ServiceTiket records the agreed workflow, roles, approvals, documents and evidence. It does not replace the organisation’s legal, tax, accounting or safety judgement.
References to GST, delivery challans, e-way bills, insurance or statutory documents describe records a workflow can retain. Their applicability is decided by the customer and its advisers.
Every implementation is scoped against the organisation’s asset classes, systems, locations, policies and control requirements.
A useful first conversation
Bring an anonymised lease schedule, asset register, or workflow. We will map where the records separate and what a controlled process could look like.
Map an industrial equipment workflow