Frequently Asked Questions

ServiceTiket is an enterprise asset lifecycle and LeaseOps platform by Formobi Solutions. It connects procurement and finance-supporting records to physical assets, locations, field evidence, movements, audits, and end-term actions.

ServiceTiket serves asset-intensive industries including NBFCs, leasing companies, retail chains, manufacturing, and enterprises with distributed field operations across India.

Implementation covers requirements, workflow and role configuration, data preparation, testing, user onboarding, and go-live support. Scope and timeline depend on the workflows, integrations, data, and locations involved.

ServiceTiket supports configured lease registers, right-of-use asset and lease-liability records, schedules, approvals, payment reconciliation, and evidence used in Ind AS 116 processes. IFRS 16 or ASC 842 requirements are assessed separately when group reporting requires them. Accounting treatment and compliance remain the responsibility of each organization and its advisers.

Yes. ServiceTiket includes native mobile apps for iOS and Android with QR code scanning, GPS location capture, photo documentation, dynamic checklists, and role-specific dashboards. A Progressive Web App (PWA) is also available for ad-hoc field users.

Security, infrastructure, access-control, backup, and availability information is provided during enterprise evaluation. Contractual commitments are documented in the applicable customer agreement.