← LeaseOpsMedical equipment workflow

Keep leased medical equipment connected to its facility, condition and obligation.

ServiceTiket connects lease and procurement records to individual equipment operating across hospitals, clinics, laboratories and diagnostic centres.

For: Healthcare groups, diagnostic networks, medical-equipment programmes, finance, procurement, biomedical and facility teams.

The operating question

Location and condition matter as much as the contract.

Medical equipment may require installation, acceptance, accessories, service evidence and controlled movement between facilities. Those operating records should remain attached to the lease and asset identity.

Where is the equipment installed and accepted?

What accessories, components and documents belong with it?

What is its condition and last verification status?

What must happen before movement, replacement, return or buyout?

Connected workflow

From vendor delivery to end-term decision

  1. 01

    Approve and procure

    Capture specification, budget, vendor or lessor, order and destination facility.

  2. 02

    Deliver and install

    Record receipt, serial number, condition, installation, acceptance and documents.

  3. 03

    Place in operation

    Assign facility, department, custodian, accessories and operational status.

  4. 04

    Verify and maintain

    Track audits, condition, service events, exceptions and approved movements.

  5. 05

    Replace or close

    Control exchange, return, buyout, redistribution or retirement evidence.

Connected records

What stays connected

Lease and procurement

Agreement, lessor, vendor, PO, invoice, schedule, term and financial references.

Equipment identity

Model, serial number, asset ID, accessories, condition and acquisition status.

Installation

Facility, department, installation date, acceptance, responsible team and evidence.

Operating history

Custody, status, movement, condition, service and exception history.

Verification

Expected asset, location, verifier, checklist, evidence and review.

End-term package

Condition, accessories, approvals, lessor communication, transport and completion proof.

Illustrative example

Diagnostic equipment moves between two facilities

The movement is approved, the source condition recorded, custody transferred, destination acceptance captured and the asset’s lease and service history preserved.

Clinical, biomedical, safety and regulatory procedures remain customer-owned requirements.

SourceCondition and release
TransitCustody and evidence
DestinationInstall and accept
RecordLease and asset updated

Business value

What the organisation gains

Facility-level visibility

Know where each unit and its associated components are expected.

Connected evidence

Keep receipt, installation, condition, movement and return records together.

Cross-team control

Coordinate finance, procurement, biomedical, facilities, service and audit owners.

Scope and responsibility

What the platform supports—and what people decide

ServiceTiket records the agreed workflow, roles, approvals, documents and evidence. It does not replace the organisation’s legal, tax, accounting or safety judgement.

References to GST, delivery challans, e-way bills, insurance or statutory documents describe records a workflow can retain. Their applicability is decided by the customer and its advisers.

Every implementation is scoped against the organisation’s asset classes, systems, locations, policies and control requirements.

A useful first conversation

Map one real asset from contract to field reality

Bring an anonymised lease schedule, asset register, or workflow. We will map where the records separate and what a controlled process could look like.

Map a medical equipment workflow